Telstra Health’s new AI-powered clinical note-taking tool is promising a lot.
Telstra Health’s new AI-powered, voice recognition clinical note-taking tool – Smart Scribe – is promising to save GPs an average of five minutes per patient consult, which equates to annualised cost savings of up to $40,000 per GP.
The tool, launched today, is designed to improve productivity and patient care by easing the administration burden for GPs, says Telstra Health.
Newly integrated within MedicalDirector Clinical and supported by Telstra Health’s data protection and cybersecurity capabilities, Smart Scribe uses AI technology to automate the clinical documentation process, “reducing the time-intensive manual note taking that often occurs during a patient consult”.
“Smart Scribe converts patient-doctor conversations into clinical notes, ensuring GPs have more focused patient time,” said the Telstra Health announcement.
“Smart Scribe also uses AI to support the generation of referral letters, patient summaries and medical certificates, which the clinician can review, edit and save into their patient’s file.”
Related
Dr Janice Tan, a GP and Telstra Health’s clinical director said Smart Scribe was “a smarter way to work”.
“By seamlessly integrating Smart Scribe with MedicalDirector Clinical, we’re adopting a smarter way to work that significantly enhances workflow efficiency,” she said.
“Smart Scribe not only saves time but also improves the accuracy and efficiency of our practice, ultimately allowing us to focus more on delivering quality patient care.
“This is a game-changer for healthcare delivery, and I’m confident it will greatly benefit my fellow GPs and their patients across the country.”
Accessible via the SmartBar in MedicalDirector Clinical, Smart Scribe is the latest addition to Smart Connected Care, a suite of healthcare tools and widgets designed to optimise healthcare delivery for GPs and practice managers.
Based on beta testing with approximately 140 GPs, Smart Scribe saved an average of five minutes per patient consult, which equates to annualised cost savings of up to $40,000 per GP.
Powered by multiple AI partner integrators, including Heidi Health and Intellitek Health, Smart Scribe is the first marketplace AI solution to offer GPs a choice of tiered options, providing pricing and feature flexibility tailored to the varying needs of each practice.
“When investing in AI scribing solutions, we weren’t just looking to be first in market with any technology, but we wanted to work with partners who are deep experts and deliver real flexibility both in terms of accuracy, cost and scalability – all factors that are hugely important to our MedicalDirector customers,” said Telstra Health’s CTO, Farhoud Salimi.
“We have partnered with the best and most innovative healthcare AI companies.
“Heidi Health is Australian-founded and globally recognised and shares our passion for solving the workflow challenges Australian clinicians face daily.
“Intellitek Health stood out because of its deep understanding of how AI transforms workflows across multiple industry sectors including financial services and telcos and have applied this learning for those working in healthcare.”
“With the flexibility to choose the AI provider that best suits their practice, Smart Scribe levels the playing field by allowing GPs and general practices to optimise their clinical documentation process with AI, without paying for features or functions they don’t need,” said Dr Tan.
Smart Scribe meets the highest standards of security and compliance, including AHPRA and RACGP guidelines, according to Telstra Health.
“By securely storing all documentation and patient information in Australian data centres, Smart Scribe ensures that GPs can trust in a system that upholds Telstra Health’s rigorous security and compliance requirements,” said the company announcement.
“This commitment to excellence provides peace of mind, allowing GPs to focus on delivering exceptional patient care.”
