Workplace behaviours can be challenging to manage! Let’s take a look at what practices should be aware of.
Managing a quality practice can be challenging!
With multiple priorities to juggle, ensuring that your practice has the right policies, procedures and processes to create a safe working environment for your team can be a huge administrative overhead. To help streamline practice administration, PracticeHub has hundreds of template policies, procedures and registers ready to customise, including the recently updated Appropriate Workplace Behaviour policy.
Let’s take a look at some of the reasons why it’s important for practices to have robust policies and procedures.
1. Legislative changes
Recent workplace legislation changes mean that there are a raft of changes that employers need to be aware of. It’s likely that policies and procedures will need to be reviewed to ensure compliance with these workplace reforms.
If your practice is accredited, keeping a record of policy updates and reviews by your practice team will be essential.
PracticeHub helps to keep a digital record of policy, and procedure updates as well as review dates by individual team members.
Practice managers can stay on top of administrative tasks with the help of PracticeHub thanks to the timely reminders and alerts on key tasks and document reviews within the dashboard. PracticeHub also automatically creates a digital audit trail that helps to track amendments to policies and procedures stored in PracticeHub.
2. Setting clear expectations
Workplace bullying is a serious issue in many workplaces around Australia, regardless of the type of workplace it is. According to Head’s Up, it is estimated to cost Australian organisations anywhere between $6 billion and $36 billion a year [1]. Workplace bullying doesn’t just affect those who are bullied, the concern spreads to the victim’s friends and family as well as the organisation. Persistent bullying may lead to mental health issues, such as; increased stress and anxiety, low self-esteem and many more, which may then progress into low overall job productivity and performance.
Bullying comes in many forms, some of them include, but aren’t limited to are:
- Discrimination
- Victimisation
- Harassment
Organisations may reduce the risk of bullying by providing education and policies around areas of concern such as:
- What should an employee do when they hear or see something that doesn’t look right
- Who to reach out to?
- The steps to take when initially taking action to stop workplace bullying and
- Potential disciplinary outcomes.
Our online platform, PracticeHub offers customisable policy and procedure templates and training options to help practices to meet employer requirements in regard to appropriate workplace behaviours, including the recently updated Appropriate Workplace Behaviour policy.
3. Building a team culture
Team culture may be one of the many important aspects when it comes to ensuring your team feel safe and secure at work. On the job training and mentoring, can help your team understand their responsibilities and tasks, as well as embrace your practice’s core ethics and values.
Enabling your team to do their jobs whilst maintaining a high standard of care for patients is supported by PracticeHub’s online training and extensive Content Library.
Here at PracticeHub we aim to eliminate the everyday administration complexities practices may face so that your practice team can focus on patients.
PracticeHub can help busy practice managers save time with hundreds of template policies, procedures and registers within the Content Library. To access the template, visit the link below and to request a demo call our friendly sales team on 1300 96 86 36
Click here to access the template
Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and PracticeHub are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2023.
References.
- Heads Up
